Job Description
Join our dynamic hospitality team as a Front Desk Agent in San Jose! We're urgently seeking energetic professionals to provide exceptional guest experiences during flexible shift schedules. This role offers competitive compensation, growth opportunities, and the chance to be part of a renowned hospitality brand. Apply now to secure your position in our fast-paced environment!
Why Work With Us?
- Competitive hourly wages with performance-based incentives
- Comprehensive training and career advancement programs
- Modern, state-of-the-art facilities in prime San Jose location
- Health benefits, paid time off, and employee discounts
Responsibilities
- Check in/out guests efficiently while maintaining accurate records
- Manage reservations and room assignments using property management systems
- Respond to guest inquiries with prompt, professional solutions
- Coordinate with housekeeping and maintenance departments
- Process payments and handle cash/credit transactions securely
- Uphold brand standards through exceptional service delivery
- Assist during emergency situations following company protocols
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with hotel management software (Opera, etc.)
- Excellent communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Flexible availability for day/night/weekend shifts
- Basic math and cash handling accuracy
- Valid California driver's license (if required for property duties)