Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent! We're urgently seeking dynamic individuals to deliver exceptional guest experiences at our premier Minneapolis location. This is a fantastic opportunity to grow your hospitality career with competitive pay, comprehensive benefits, and a supportive work environment. If you're passionate about creating memorable stays and thrive in fast-paced settings, apply today!
Responsibilities
- Check in/out guests efficiently with warm, personalized service
- Manage reservations and optimize room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional communication
Qualifications
- 1+ years hospitality or customer service experience
- Proficiency in property management systems (e.g., Opera)
- Exceptional communication and problem-solving skills
- Ability to multitask in high-pressure situations
- Basic computer literacy and math aptitude
- Flexible availability including weekends/holidays
- Positive attitude with strong teamwork ethic