Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Plaza Hotel & Suites! We're urgently seeking enthusiastic individuals to deliver exceptional guest experiences. No prior experience required – we provide comprehensive training. This is your gateway to a thriving career in Kansas City's vibrant hospitality industry. Enjoy competitive pay, flexible scheduling, and growth opportunities. Apply today and become the welcoming face of our luxury hotel!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle reservations and modify booking details accurately
- Resolve guest inquiries and concerns with exceptional service
- Process payments and manage cash transactions securely
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized front desk area
- Assist with valet services and luggage handling
- Participate in daily team briefings
Qualifications
- No experience required – we train all new hires
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to stand for extended periods
- Flexible availability including nights/weekends
- Positive attitude and problem-solving mindset
- Attention to detail and accuracy in transactions