Job Description
Join our award-winning team as a Front Desk Agent at the heart of San Antonio's vibrant hospitality scene! We're urgently seeking motivated individuals to deliver exceptional guest experiences at our downtown location. No prior experience required—comprehensive training provided. Enjoy competitive pay, flexible scheduling, and opportunities for career advancement in a supportive environment.
Responsibilities
- Check in/out guests efficiently using hotel management software
- Manage reservations and room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized lobby area
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in a fast-paced environment
- Customer service mindset with problem-solving aptitude
- Flexibility to work evenings, weekends, and holidays
- No prior hotel experience necessary—training provided