Job Description
Join our award-winning team at Pacific Sands Hospitality in Long Beach, CA! We're urgently seeking passionate Hotel Staff to deliver exceptional guest experiences at our beachfront resort. As a key member of our dynamic team, you'll create memorable stays while enjoying competitive pay, comprehensive benefits, and career growth opportunities. Perfect for hospitality professionals who thrive in vibrant coastal environments!
Responsibilities
- Provide exceptional guest service at front desk, concierge, and housekeeping stations
- Manage check-in/check-out processes efficiently with attention to detail
- Resolve guest inquiries and concerns promptly with a solutions-oriented approach
- Coordinate with maintenance, security, and F&B departments for seamless operations
- Maintain cleanliness standards across public areas and guest rooms
- Upsell resort amenities and local attractions to enhance guest experiences
- Adhere to safety protocols and emergency procedures
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic knowledge of PMS systems (Opera, etc.)
- Valid California driver's license (if driving required)
- High school diploma or equivalent
- Ability to lift 25 lbs and stand for extended periods
- Professional appearance and positive attitude