Job Description
Join the vibrant hospitality scene at Grand Plaza Hotel Denver, where we blend luxury with local charm. We're seeking passionate part-time team members to deliver exceptional guest experiences in the heart of downtown Denver. Enjoy flexible scheduling, competitive pay, and opportunities for growth in one of Colorado's most iconic destinations. Perfect for students, career-changers, or those seeking work-life balance!
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Handle guest inquiries with professionalism and local recommendations
- Process payments and manage billing discrepancies
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through consistent service delivery
- Resolve guest concerns with empathy and proactive solutions
Qualifications
- 1+ years hospitality or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Proficiency with hotel management systems (e.g., Opera, Fidelio)
- High school diploma or equivalent required
- Valid Colorado driver's license (for airport shuttle duties)