Job Description
Join our award-winning team at Luxury Hospitality Group as a Front Desk Agent in Dallas, TX! We're urgently seeking dynamic professionals to deliver exceptional guest experiences in our high-energy environment. This shift-based role offers competitive compensation, growth opportunities, and a vibrant team culture. If you're passionate about hospitality and thrive in fast-paced settings, apply now!
Responsibilities
- Manage check-in/check-out processes efficiently while maintaining accuracy
- Handle guest inquiries and resolve complaints with professionalism
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and manage billing transactions securely
- Maintain detailed reservation records and room status updates
- Uphold brand standards through exceptional service delivery
Qualifications
- 1+ years of front desk or customer service experience
- Proficiency in hotel management systems (e.g., Opera, PMS)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- High school diploma or equivalent required
- Basic knowledge of Dallas attractions and transportation
- Valid Texas driver's license preferred