Job Description
Join our award-winning team as a Front Desk Agent at the heart of San Antonio's vibrant hospitality scene! We're urgently seeking enthusiastic individuals with a passion for customer service to create memorable experiences for our guests. No prior experience is required—comprehensive training provided. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our luxury hotel chain. If you're a people person with a positive attitude and ready to launch your career in hospitality, apply today!
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with accuracy
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in all guest interactions
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent (required)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer literacy (MS Office, PMS systems)
- Ability to work flexible shifts (nights, weekends, holidays)
- Positive attitude and problem-solving mindset
- No experience necessary—training provided!
- Valid Texas driver's license (if required for errands)