Job Description
Join our award-winning team at Coastal Hospitality Group as a Front Desk Agent in beautiful Virginia Beach! We're urgently hiring energetic professionals to deliver exceptional guest experiences during our busy season. This role requires flexibility with evening/weekend/holiday shifts and offers competitive compensation with performance bonuses. Perfect for hospitality enthusiasts seeking career growth in a beachfront paradise!
Responsibilities
- Manage check-in/check-out procedures for hotel guests
- Process payments and maintain accurate financial records
- Handle guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams
- Operate reservation systems and manage room availability
- Assist with concierge services and local recommendations
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and problem-solving abilities
- Proficiency with reservation software (e.g., Opera, Fidelio)
- Flexible schedule availability (nights, weekends, holidays)
- Basic math and cash handling skills
- Professional appearance and positive attitude
- Ability to multitask in fast-paced environments
- High school diploma or equivalent required