Job Description
Are you a welcoming face with a passion for hospitality? Oceanfront Luxury Suites is seeking a dedicated Front Desk Agent to join our award-winning team in the beautiful Virginia Beach.
As a premier destination for travelers, we pride ourselves on delivering exceptional service. In this role, you will be the first point of contact for our guests, ensuring their stay is memorable from check-in to check-out.
Why Join Us?
- Competitive hourly rates with weekly pay opportunities.
- Employee discounts on dining and amenities.
- A supportive, team-oriented work environment.
Apply today to become a part of our hospitality family!
Responsibilities
- Check guests in and out efficiently, verifying payment methods and providing a warm welcome.
- Manage front desk operations, including answering phones, taking reservations, and handling inquiries.
- Maintain a clean and organized lobby area, ensuring a professional atmosphere.
- Address guest requests and resolve complaints promptly to ensure 100% guest satisfaction.
- Assist with housekeeping coordination and key management.
- Process and post charges to guest accounts accurately.
Qualifications
- High school diploma or equivalent required.
- Previous experience in a front desk or customer service role preferred.
- Proficiency with hotel PMS software (e.g., Opera, Micros) is a plus but not required.
- Strong communication skills and a friendly, professional demeanor.
- Ability to work flexible shifts, including weekends and holidays.
- Basic computer literacy and typing skills.