Job Description
Join our award-winning team at Grand Hospitality Austin as a Front Desk Agent! We're seeking passionate individuals to deliver exceptional guest experiences during weekend shifts. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and a vibrant downtown Austin location.
What We Offer:
- Comprehensive paid training program
- Employee discounts on hotel stays and dining
- Health benefits for part-time employees
- Career advancement opportunities
Responsibilities
- Efficiently check in/out guests using property management systems
- Manage reservations and room assignments with precision
- Process payments and handle cash transactions securely
- Resolve guest inquiries and coordinate special requests
- Maintain cleanliness and organization at the front desk
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards for exceptional service
Qualifications
- No experience required – open to all backgrounds!
- High school diploma or equivalent (preferred)
- Strong communication and interpersonal skills
- Basic computer literacy and comfort with technology
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-first mindset
- Weekend availability (Saturday/Sunday)