Job Description
Join our award-winning team at Grand Harbor Hotel, Jacksonville's premier waterfront destination. We're seeking passionate individuals to create memorable guest experiences as Front Desk Agents. No hospitality experience required – we provide comprehensive training! Enjoy competitive pay, flexible schedules, and a supportive work environment in one of Florida's most vibrant cities.
Why Join Us?
• Immediate start available
• Paid on-the-job training
• Career advancement opportunities
• Employee discounts on hotel services
• Modern, state-of-the-art facility
Responsibilities
- Check in/out guests with efficiency and professionalism
- Manage reservations and room assignments
- Respond to guest inquiries and resolve concerns
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management software
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required
- Strong communication and interpersonal skills
- Basic computer proficiency
- Customer service mindset
- Ability to work flexible shifts (nights/weekends)
- High school diploma or equivalent
- Positive attitude and problem-solving abilities