Job Description
Join our award-winning team as a Front Desk Agent at the prestigious Grand Plaza Hotel in Columbus! We're seeking energetic individuals to deliver exceptional guest experiences during weekend shifts. No hospitality experience required – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in a vibrant downtown location.
Responsibilities
- Warmly greet and check-in/check out guests with professionalism
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and cleanliness protocols
- Operate property management systems
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Exceptional problem-solving abilities
- Punctual and reliable with weekend availability
- Positive attitude and customer service mindset
- Ability to stand for extended periods