Job Description
Join our dynamic team at Hospitality Plus Resorts as a Front Desk Agent and become the first point of contact for our valued guests! We're seeking energetic professionals to deliver exceptional service during weekend shifts. Enjoy competitive pay, flexible scheduling, and a supportive environment where your hospitality skills shine. Apply now to start your rewarding career in El Paso's vibrant tourism industry!
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Handle guest inquiries and resolve service issues with professionalism
- Process payments and manage cash transactions securely
- Coordinate with housekeeping and maintenance departments for guest requests
- Market hotel amenities and local attractions to enhance guest experience
- Maintain cleanliness and organization of front desk area
- Assist with emergency procedures and safety protocols
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Proficiency in reservation systems (e.g., Opera, Sabre)
- Strong communication and problem-solving skills
- Ability to work flexible weekend shifts (Fri-Sun)
- Basic math and cash handling skills
- Professional appearance and positive attitude
- Bilingual (English/Spanish) highly desirable