Job Description
Join our award-winning team at Grand Horizon Hotels as a Weekend Front Desk Agent! We're seeking a hospitality professional to deliver exceptional guest experiences during our busiest weekend operations. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in the heart of El Paso. Perfect for students or professionals seeking weekend-only opportunities with growth potential.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Execute upselling strategies for premium rooms/services
- Maintain lobby area cleanliness and professional appearance
Qualifications
- Previous front desk or hospitality experience preferred
- Strong communication and problem-solving skills
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Ability to multitask in fast-paced environments
- Basic math and cash handling abilities
- Flexible availability for weekends (Fri-Sun)
- Valid Texas driver's license (if required for local errands)