Job Description
Join our dynamic team at the Grand Miami Beach Hotel and launch your hospitality career! We're seeking enthusiastic individuals for our front desk shift roles with no prior experience required. Enjoy competitive pay, comprehensive training, and the vibrant energy of South Florida's premier tourism destination.
As a Front Desk Agent, you'll be the first point of contact for our international guests, delivering exceptional service while working flexible shifts. Our supportive environment ensures you'll develop valuable skills in guest relations, reservations management, and hotel operations. If you're passionate about hospitality and ready to grow with us, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- No prior hotel experience required - we provide full training!
- High school diploma or equivalent
- Strong communication and customer service skills
- Basic computer proficiency
- Ability to work flexible shifts (nights, weekends, holidays)
- Positive attitude and problem-solving mindset
- Multi-language skills a plus (especially Spanish)
- Valid Florida driver's license preferred