Job Description
Join our award-winning team as a Front Desk Agent at our premier Houston hospitality destination! We're seeking dynamic individuals to deliver exceptional guest experiences during weekend shifts. Enjoy competitive pay, flexible scheduling, and opportunities for career advancement in a vibrant urban setting. As a key ambassador of our brand, you'll create memorable stays for international and local guests while working alongside passionate hospitality professionals.
Why Join Us?
- Comprehensive training program
- Employee discounts on hotel stays
- Health benefits for part-time staff
- Recognition programs for top performers
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with valet services and luggage handling as needed
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency in Opera or similar PMS software
- Strong communication and conflict resolution skills
- Ability to work flexible weekends and holidays
- Valid Texas driver's license (for valet duties)
- Basic knowledge of Houston attractions and transportation
- High school diploma or equivalent required
- Spanish language skills preferred