Job Description
Are you a polished professional looking to make an impact in the hospitality industry? We are currently seeking a dedicated Front Desk Agent to join our premium team for our Weekend Shift in Minneapolis. We pride ourselves on delivering world-class service, and we want you to be a part of our legacy.
Whether you are an experienced hotelier or an enthusiastic newcomer looking to start your career, we offer competitive pay and a supportive environment. Join us in creating memorable experiences for our guests every weekend.
Responsibilities
- Greet guests warmly upon arrival and departure, ensuring a welcoming atmosphere.
- Manage check-in and check-out processes efficiently using our property management system.
- Answer incoming calls and emails with professionalism and speed.
- Handle guest inquiries, requests, and complaints with a focus on exceeding expectations.
- Process payments and maintain accurate financial records.
- Assist with concierge services and general hotel operations as needed.
Qualifications
- Previous experience in hospitality, front desk, or customer service is preferred.
- Strong verbal communication and interpersonal skills.
- Ability to work flexible weekend shifts, including Saturdays and Sundays.
- Professional appearance and a positive attitude.
- Basic computer literacy and proficiency with hotel software.