Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand City Hotels! We're seeking enthusiastic individuals to deliver exceptional guest experiences during weekend shifts. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for career growth within our renowned hotel chain. Perfect for students, career changers, or those seeking weekend work in Chicago's vibrant downtown!
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with luggage and VIP guest services
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexibility to work weekends and holidays
- Positive attitude and customer service mindset
- No experience required – full training provided
- Must be authorized to work in the US