Job Description
Join our prestigious downtown Austin hotel as a Weekend Front Desk Agent! We're seeking charismatic professionals to deliver exceptional guest experiences during high-demand weekend periods. This role is perfect for hospitality enthusiasts seeking flexible weekend schedules while working in Austin's vibrant heart. Enjoy competitive pay, complimentary meals, and opportunities for career advancement in a luxury environment.
Responsibilities
- Check-in/check-out guests efficiently with warm hospitality
- Manage room reservations and billing inquiries
- Resolve guest concerns promptly and professionally
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate records
- Promote hotel services and local attractions
- Maintain a clean, organized lobby environment
Qualifications
- Previous hotel or customer service experience required
- Strong communication and interpersonal skills
- Ability to work weekends and holidays reliably
- Proficient with PMS systems (Opera preferred)
- Basic math and cash handling skills
- Problem-solving abilities under pressure
- Professional appearance and positive attitude