Job Description
Join our award-winning team as a Front Desk Agent where your smile makes the first impression! We're seeking energetic individuals to manage guest experiences during weekend shifts at our Wichita location. No hospitality experience required – we provide comprehensive training to ensure your success. Enjoy a supportive environment with growth opportunities and competitive pay.
As the face of our property, you'll handle check-ins, manage reservations, and resolve inquiries with professionalism. Perfect for students, career changers, or those seeking weekend flexibility. Apply today to start your journey in hospitality excellence!
Responsibilities
- Efficiently manage guest check-in/check-out processes using our property management system
- Handle reservation inquiries and modifications with accuracy
- Address guest concerns promptly and escalate complex issues to management
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through exceptional service delivery
- Maintain cleanliness and organization of the front desk area
Qualifications
- High school diploma or equivalent (required)
- Zero hospitality experience necessary – full training provided!
- Strong communication and interpersonal skills
- Basic computer proficiency (typing 25+ WPM preferred)
- Ability to work weekends (Friday/Saturday/Sunday shifts)
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation to work location
- Must pass background check and drug screening