Job Description
Join our award-winning team at Grand Plaza Hotel, where we deliver exceptional hospitality experiences 24/7. We're seeking dedicated Night Shift Attendants to ensure seamless operations during overnight hours. This role offers competitive pay, comprehensive benefits, and opportunities for career advancement in El Paso's thriving hospitality industry.
Enjoy a supportive work environment with state-of-the-art facilities, employee discounts, and flexible scheduling options. Perfect for night owls seeking a dynamic career with growth potential!
Responsibilities
- Manage front desk operations during overnight hours, including check-ins, check-outs, and guest inquiries
- Monitor hotel security systems and respond to emergency situations promptly
- Coordinate with housekeeping and maintenance teams for room readiness and facility upkeep
- Process cash transactions and manage night audit procedures
- Address guest concerns with professionalism and escalate issues when necessary
- Conduct regular property inspections to ensure safety standards are met
- Maintain accurate logs of incidents and guest requests
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Minimum 1 year experience in hotel or customer service role
- Ability to work independently and make sound decisions during overnight shifts
- Strong communication skills in English; bilingual Spanish a plus
- Proficiency with hotel management software (e.g., Opera, PMS)
- Valid Texas driver's license and clean driving record
- Flexibility to work weekends, holidays, and overnight shifts
- Basic first aid/CPR certification preferred