Job Description
Are you a dedicated hospitality professional looking for a rewarding role with a fantastic work-life balance? The Grandview Hotel & Spa is currently seeking a dynamic and professional Front Desk Agent to join our exclusive weekend team. We pride ourselves on delivering exceptional guest experiences and are looking for someone who thrives in a fast-paced environment.
Why Join Us?
We offer competitive pay, a supportive team culture, and the opportunity to work in a beautiful facility in the heart of Pennsylvania.
Responsibilities
- Manage front desk operations efficiently during peak weekend hours.
- Ensure a warm and professional welcome for all guests upon arrival and departure.
- Handle check-in, check-out procedures, and room assignments with precision.
- Answer and direct incoming calls and inquiries in a timely manner.
- Process payments and manage cash registers accurately.
- Assist guests with local recommendations and hotel amenities.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in a hotel front desk role is preferred but not mandatory.
- Must be available to work weekends (Friday, Saturday, Sunday).
- Strong communication and interpersonal skills.
- Proficiency in computer systems and Microsoft Office Suite.
- Professional appearance and demeanor.