Job Description
Join our dynamic team at Grand City Hotels as a Front Desk Agent for weekend shifts! No experience needed – we provide comprehensive training to launch your hospitality career. Be the first point of contact for our valued guests, delivering exceptional service while managing check-ins, reservations, and local recommendations. Enjoy competitive pay, flexible scheduling, and a supportive team environment. Perfect for students or career changers seeking weekend hours in Louisville's vibrant hospitality scene.
What We Offer:
- Competitive hourly wage with weekend shift premium
- Free hotel accommodations for team members
- Career advancement opportunities into management
- Comprehensive paid training program
Responsibilities
- Manage seamless guest check-in/check-out processes
- Handle reservation inquiries and room assignments
- Provide local attraction recommendations and assistance
- Process payments and maintain accurate financial records
- Resolve guest inquiries with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Maintain organized front desk operations
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work weekends and holidays reliably
- Basic computer proficiency
- Customer-focused mindset with problem-solving abilities
- Positive attitude and teamwork-oriented