Job Description
Join our award-winning hospitality team as a Front Desk Agent at Harborview Hotel & Suites! We're seeking friendly, energetic individuals to manage weekend operations and create memorable guest experiences. No prior experience is required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of Tampa.
Responsibilities
- Check in/out guests efficiently using hotel management software
- Manage reservations and room assignments
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Ensure lobby areas remain clean and welcoming
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Positive attitude and customer service mindset
- Reliable weekend availability (Fri-Sun)
- Valid work authorization in the US