Job Description
Join our award-winning hospitality team as a Front Desk Agent in the heart of Oklahoma City! We're seeking a dynamic professional to deliver exceptional guest experiences during weekend shifts. This role is perfect for individuals who thrive in fast-paced environments and are passionate about creating memorable stays. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our renowned hotel chain. If you're ready to elevate your career in hospitality, apply today!
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in all guest interactions
- Conduct security procedures and key management
Qualifications
- 1+ years hospitality or customer service experience
- Proficiency in hotel software (Opera, Fidelio, etc.)
- Strong communication and problem-solving skills
- Ability to work weekends and holidays
- Basic knowledge of local attractions and services
- High school diploma or equivalent required
- Valid driver's license preferred