Job Description
Are you looking for a role that offers flexibility and professional growth? Lakeside Properties Management is seeking a highly motivated Front Desk Agent to join our dynamic team for our weekend shifts in Cleveland, Ohio. If you thrive in a fast-paced environment and excel at customer service, we want to hear from you. We offer a competitive hourly rate, a supportive team culture, and the opportunity to work a rewarding weekend schedule.
Responsibilities
- Check guests in and out efficiently, ensuring all necessary paperwork and payments are processed accurately.
- Answer incoming calls and manage the reception area with a welcoming demeanor.
- Respond to guest inquiries via phone, email, and in person to ensure a 5-star experience.
- Handle reservations, bookings, and manage the property management software (PM software).
- Maintain a clean, organized, and professional front desk area at all times.
- Assist with light administrative duties and general building maintenance requests.
Qualifications
- High school diploma or GED is required.
- Previous front desk or hospitality experience is preferred but not mandatory.
- Excellent verbal communication and interpersonal skills.
- Ability to work weekends (Saturday & Sunday) and holidays as required.
- Proficient in Microsoft Office Suite and property management software.
- Professional appearance and a positive attitude.