Job Description
Join our award-winning hospitality team at Bay City Inn & Suites! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences in the heart of Oakland. This full-time position offers weekly pay and comprehensive trainingâno prior experience required! As the first point of contact, you'll create memorable stays through personalized service, efficient check-ins, and local recommendations. Our supportive environment values teamwork and growth, making it perfect for career starters. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a vibrant downtown location.
Responsibilities
- Efficiently manage guest check-in/check-out processes using hotel software
- Handle reservations, billing inquiries, and payment processing
- Provide local recommendations and resolve guest concerns promptly
- Maintain accurate records and manage key inventory
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional communication
- Process mail/packages and manage concierge services
Qualifications
- No experience requiredâcomprehensive training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in a fast-paced environment
- Customer-focused mindset with problem-solving aptitude
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and team collaboration skills