Job Description
Are you looking for a rewarding weekend job in a vibrant community? Harborview Inn & Suites is seeking a dedicated Front Desk Agent to join our dynamic team in Jacksonville, North Carolina.
We pride ourselves on providing exceptional guest experiences. As our Weekend Shift Agent, you will be the face of our hotel, ensuring every visitor feels welcomed, valued, and comfortable during their stay.
Why Join Us?
- Flexible weekend schedule (Friday-Sunday).
- Competitive hourly pay with performance bonuses.
- A supportive and professional work environment.
Responsibilities
- Greet and welcome guests warmly upon arrival, handling check-ins and check-outs with efficiency and a smile.
- Manage the front desk operations, including answering phones, responding to emails, and managing reservations.
- Process payments accurately using the Property Management System (PMS).
- Maintain the cleanliness and organization of the lobby, front desk area, and public spaces.
- Handle guest inquiries and resolve any issues or complaints promptly to ensure guest satisfaction.
- Assist with luggage handling and provide local recommendations for dining and attractions.
Qualifications
- Previous front desk or hospitality experience is preferred but not required for the right candidate.
- Must be available to work weekends (Friday, Saturday, and Sunday).
- Strong interpersonal and communication skills.
- Proficiency with computers and basic software applications.
- Ability to work in a fast-paced, high-volume environment.
- A professional appearance and a friendly, service-oriented attitude.