Job Description
Join the dynamic team at Grand Plaza Hotel Sacramento, where hospitality excellence meets weekly pay flexibility! We're seeking passionate professionals to deliver exceptional guest experiences in the heart of downtown. Enjoy competitive wages, consistent weekly paychecks, and opportunities for growth in a thriving hospitality environment. Our commitment to employee well-being includes complimentary meal benefits and comprehensive training programs.
Responsibilities
- Deliver outstanding customer service to hotel guests across all touchpoints
- Manage front desk operations including check-in/out and reservation systems
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve service issues promptly
- Maintain accurate records of guest interactions and transactions
- Assist with event setup and banquet services as needed
Qualifications
- Minimum 1 year hotel or customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights and weekends
- Basic knowledge of PMS systems (Opera, etc.) preferred
- Valid California driver's license (if required for shuttle duties)
- Ability to stand for extended periods and lift up to 30 lbs
- Must pass background check and drug screening