Job Description
Join our dynamic hospitality team as a Front Desk Agent and kickstart your career in the vibrant city of Louisville! We're seeking enthusiastic individuals to provide exceptional guest experiences during weekend shifts. No prior experience is required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in the thriving hospitality industry.
As a Front Desk Agent, you'll be the first point of contact for our guests, ensuring seamless check-ins, managing reservations, and addressing inquiries with professionalism and warmth. This role is perfect for students, career changers, or anyone seeking weekend employment in Louisville's bustling hospitality sector. Apply today to become part of our award-winning team!
Responsibilities
- Greet and register guests with exceptional customer service during weekend shifts
- Manage reservations, check-ins/check-outs using property management systems
- Handle guest inquiries, requests, and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest needs
- Perform daily audits and report discrepancies to management
- Uphold brand standards and maintain a clean, professional lobby area
Qualifications
- No prior experience required – training provided
- Strong communication and interpersonal skills
- Ability to work weekends (Saturday/Sunday) and holidays
- Basic computer literacy and comfort with reservation systems
- Problem-solving abilities and attention to detail
- Professional appearance and positive attitude
- Must be 18+ years old and authorized to work in the US
- High school diploma or equivalent preferred