Job Description
Join our award-winning hospitality team as a Weekend Front Desk Agent in Wichita! No experience required – we provide comprehensive training to launch your career in customer service. Enjoy competitive pay, flexible weekend schedules, and a vibrant team environment. Perfect for students, career changers, or those seeking supplemental income. Apply today and become the friendly face of our establishment!
Responsibilities
- Provide exceptional customer service to guests via phone, email, and in-person interactions
- Manage check-in/check-out procedures efficiently using hotel management software
- Handle guest inquiries, resolve complaints, and coordinate with housekeeping/maintenance teams
- Process payments, manage reservations, and maintain accurate guest records
- Monitor property security and safety protocols during weekend shifts
- Assist with basic administrative tasks including filing and report generation
- Uphold brand standards and cleanliness of front desk area
Qualifications
- No prior experience required – full training provided!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with learning new software
- Ability to multitask and remain calm under pressure
- Reliable transportation and consistent weekend availability
- Positive attitude with genuine customer service passion
- Must pass background check and drug screening