Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career! We're seeking energetic individuals with no prior experience to provide exceptional guest experiences during weekend shifts at our downtown Columbus property. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth is prioritized. Perfect for students, career changers, or anyone seeking flexible weekend hours in the heart of Ohio's capital.
Responsibilities
- Efficiently manage guest check-in/check-out processes using our property management system
- Handle reservation inquiries and modifications with professionalism and accuracy
- Address guest concerns promptly and escalate complex issues to management
- Maintain a clean and organized front desk area
- Process payments and manage cash drawer responsibilities
- Collaborate with housekeeping and maintenance teams to ensure seamless operations
- Act as the first point of contact for guest inquiries and local recommendations
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Proficiency with basic computer systems (training provided)
- Ability to work weekends, holidays, and flexible shifts
- Exceptional problem-solving and multitasking abilities
- Positive attitude with a passion for customer service
- Reliable transportation to downtown Columbus location