Job Description
Are you looking for a rewarding weekend job in Louisville, KY?
We are seeking a dedicated Front Desk Agent to join our dynamic team. This is an excellent opportunity for individuals seeking flexible weekend hours without the need for prior experience. If you have a passion for hospitality and excellent communication skills, we want to hear from you!
As a Front Desk Agent, you will be the face of our property, ensuring our guests have a seamless and memorable stay. We pride ourselves on exceptional customer service and offer a supportive work environment.
Why Join Us?
- Zero Experience Needed: We provide comprehensive on-the-job training.
- Flexible Hours: Focus on the weekends you want to work.
- Great Pay: Competitive hourly wage with potential for performance bonuses.
- Professional Growth: A clear path for advancement within the hospitality industry.
Responsibilities
- Check guests in and out efficiently using our property management system.
- Answer incoming phone calls, manage emails, and respond to guest inquiries promptly.
- Handle front desk reception duties, including greeting visitors and managing mail.
- Process payments and prepare accurate invoices for guests.
- Assist with front desk operations during peak check-in/check-out times.
- Maintain a clean and organized front desk area.
- Uphold the highest standards of guest satisfaction and safety protocols.
Qualifications
- Must be at least 18 years of age.
- No prior experience required; we provide comprehensive on-the-job training.
- Excellent interpersonal and communication skills.
- Strong attention to detail and problem-solving abilities.
- Ability to work a flexible schedule, including weekends and holidays.
- Proficiency with basic computer applications.