Job Description
Join our vibrant team at Grand Harbor Hotel & Resort as a Front Desk Agent! We're seeking energetic individuals with a passion for hospitality to deliver exceptional guest experiences during our weekend shifts. No prior experience is needed – we provide comprehensive training to help you succeed in this rewarding role. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of Tampa's bustling downtown.
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through consistent service delivery
- Assist with valet and concierge services as needed
Qualifications
- High school diploma or equivalent
- Exceptional customer service mindset
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work weekends and holidays
- Detail-oriented with organizational skills
- No prior experience required – training provided
- Positive attitude and team player mentality