Job Description
Join our award-winning Atlanta hotel as a Front Desk Agent and enjoy the stability of weekly pay! We're seeking energetic professionals to deliver exceptional guest experiences while advancing their careers in hospitality. With competitive compensation, comprehensive benefits, and a vibrant work environment, this role is perfect for career-driven individuals who thrive in fast-paced settings.
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and concerns with professionalism
- Process payments and maintain accurate financial records
- Coordinate housekeeping and maintenance requests
- Upsell hotel amenities and services to enhance revenue
- Maintain a clean and organized front desk area
Qualifications
- 1+ years hospitality or customer service experience
- Proficiency with PMS software (e.g., Opera, Cloudbeds)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- High school diploma or equivalent required
- Valid driver's license preferred