Job Description
Start your hospitality career with Grand Hotel Wichita! We're seeking enthusiastic Guest Services Associates to deliver exceptional guest experiences. No prior experience required – we provide comprehensive training to ensure your success in our fast-paced luxury environment. Join our award-winning team and grow your career while serving Wichita's visitors and locals alike.
Why Join Us?
- Comprehensive paid training program
- Career advancement opportunities
- Competitive wages + benefits package
- Modern downtown location
Responsibilities
- Greet and assist guests with check-in/check-out procedures
- Manage reservations and room assignments
- Handle guest inquiries and resolve concerns promptly
- Operate hotel management systems accurately
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain financial records
- Uphold brand standards and service excellence
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Customer service mindset with problem-solving ability
- Basic computer proficiency
- Ability to work flexible hours including weekends
- Positive attitude and team player mentality
- Willingness to learn hotel operations
- No experience required – training provided!