Job Description
Join our award-winning luxury hotel in downtown Chicago as a Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences with weekly pay options. Enjoy competitive compensation, comprehensive benefits, and a dynamic work environment in the heart of the Windy City.
Perfect for career-driven individuals seeking growth opportunities in hospitality. Our team fosters a supportive culture where your contributions are recognized and rewarded. Apply today to start your journey with us!
Responsibilities
- Check in/out guests efficiently while maintaining a warm and professional demeanor
- Manage reservations, billing inquiries, and room assignments using Opera PMS
- Handle guest requests and resolve issues promptly to ensure satisfaction
- Process payments, manage cash floats, and maintain accurate financial records
- Coordinate with housekeeping, maintenance, and security teams
- Act as hotel ambassador providing local recommendations and information
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in property management systems (Opera, Fidelio)
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Basic math and cash handling abilities
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required