Job Description
Join our award-winning team at Grand Plaza Hotel in the heart of Manhattan! We're seeking a dynamic Front Desk Agent to deliver exceptional guest experiences while enjoying weekly paychecks. This role offers growth opportunities, competitive benefits, and the chance to work in one of NYC's most iconic locations.
Our ideal candidate thrives in fast-paced environments, possesses exceptional communication skills, and shares our passion for hospitality excellence. If you're ready to launch your career in luxury accommodations, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency in hotel management software (e.g., Opera)
- Strong multitasking and problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to work flexible shifts including weekends
- Basic math and cash handling proficiency