Job Description
Join our dynamic hospitality team as a Front Desk Agent in Kansas City, MO! We're seeking customer-focused professionals to deliver exceptional guest experiences with flexible shift schedules and weekly pay. Perfect for night owls and early birds alike, this role offers stability in a vibrant urban environment.
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservation inquiries and room assignments
- Process payments and maintain accurate financial records
- Address guest concerns with prompt, professional solutions
- Coordinate with housekeeping and maintenance teams
- Maintain security protocols for guest and property safety
- Utilize property management systems (PMS) effectively
Qualifications
- High school diploma or equivalent required
- Previous front desk or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Proficiency with basic computer systems
- Valid driver's license and reliable transportation
- Ability to stand for extended periods
- Professional appearance and demeanor