Job Description
Join our award-winning team at Grand Hotel Oklahoma City and unlock your potential in the hospitality industry! We're seeking passionate Front Desk Agents who thrive in fast-paced environments and value weekly paychecks. Enjoy competitive compensation, flexible scheduling, and opportunities for career advancement. Our modern downtown hotel offers complimentary employee meals, exclusive discounts, and a supportive team culture where your contributions are celebrated. Perfect for career changers and hospitality newcomers – no experience necessary!
Responsibilities
- Check in/out guests efficiently while maintaining exceptional service standards
- Manage reservations and optimize room assignments using hotel software
- Resolve guest inquiries with professionalism and problem-solving skills
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through personalized guest interactions
- Assist with emergency protocols and safety procedures
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with POS systems
- Ability to multitask in high-pressure situations
- Previous customer service experience preferred
- Flexible availability including weekends/holidays
- Positive attitude and team player mentality
- Valid Oklahoma driver's license (if required for errands)