Job Description
Join our award-winning team as a Part-Time Front Desk Agent at the prestigious Oceanview Resort & Spa in Virginia Beach! As the first point of contact for our guests, you'll deliver exceptional hospitality experiences while enjoying competitive pay, flexible scheduling, and a vibrant beachside work environment. Perfect for students or career changers seeking part-time opportunities in the dynamic hospitality sector.
Responsibilities
- Efficiently check-in/check-out guests while maintaining accuracy in reservation systems
- Handle guest inquiries with professionalism and resolve issues promptly
- Process payments and manage billing transactions securely
- Coordinate with housekeeping, maintenance, and concierge teams
- Uphroom resort standards for cleanliness and organization at the front desk
- Utilize property management software (Opera) for daily operations
- Assist with group bookings and VIP guest requests
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to multitask in a fast-paced environment
- Flexible availability including nights/weekends/holidays
- Valid Virginia driver's license (if required for errands)
- Positive attitude with strong problem-solving abilities