Job Description
Join our award-winning team at Harbor Bay Resorts in Tampa, FL! We're seeking dynamic Front Desk Agents to deliver exceptional guest experiences with weekly pay. Enjoy competitive compensation, career growth opportunities, and a vibrant work environment in Florida's premier hospitality destination. Apply today for immediate consideration!
Responsibilities
- Manage check-in/out procedures with precision and efficiency
- Handle guest inquiries and resolve concerns with professionalism
- Process reservations and room assignments using hotel software
- Coordinate with housekeeping and maintenance teams
- Execute billing transactions and payment processing
- Maintain accurate guest records and confidential information
- Upsell hotel amenities and services to enhance guest satisfaction
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in hotel management systems (e.g., Opera, Fidelio)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- High school diploma or equivalent required
- Valid Florida driver's license (if required for errands)
- Basic computer literacy and cash handling experience