Job Description
Join Grandview Hospitality's award-winning team in Wichita, KS! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences with our industry-leading weekly pay program. Enjoy competitive compensation, flexible scheduling, and rapid career advancement opportunities in a luxury hotel environment.
Why You'll Love Working With Us:
- Weekly paychecks (no more waiting!) with direct deposit
- Comprehensive benefits package including health/dental
- Free hotel stays nationwide
- Professional development programs
- Employee recognition awards
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Process payments and maintain accurate financial records
- Resolve guest inquiries and service issues proactively
- Coordinate with housekeeping and maintenance departments
- Execute upselling opportunities for premium room features
- Maintain security protocols for guest and property safety
- Prepare daily shift reports and occupancy forecasts
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency with PMS systems (Opera, Fidelio, etc.)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic math and cash handling accuracy
- Valid driver's license and reliable transportation
- High school diploma or equivalent required
- Spanish language proficiency preferred