Job Description
Join our award-winning Long Beach, PA hotel team as a Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences with weekly pay and competitive benefits. Be the first impression at our oceanfront property, handling check-ins, reservations, and guest inquiries while maintaining a warm, welcoming atmosphere. Perfect for hospitality professionals seeking career growth in a dynamic coastal setting.
Responsibilities
- Manage guest check-in/out processes with efficiency and accuracy
- Handle reservation modifications and room assignments
- Process payments and maintain accurate billing records
- Resolve guest inquiries and complaints promptly
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems (PMS) confidently
- Uphold brand standards for cleanliness and safety protocols
- Assist with basic concierge services and local recommendations
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency in PMS systems (Opera, etc.)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- High school diploma or equivalent required
- Valid Pennsylvania driver's license preferred
- Basic math and cash handling aptitude
- Strong attention to detail and multitasking abilities