Job Description
Join our award-winning hospitality team at the Grand Memphis Hotel and start earning weekly pay immediately! We're seeking charismatic Front Desk Agents to deliver exceptional guest experiences in the heart of Memphis. Enjoy competitive hourly wages, comprehensive benefits, and a dynamic work environment in one of Tennessee's most iconic cities. Perfect for hospitality professionals seeking financial stability without waiting for monthly paychecks.
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Process payments, manage reservations, and handle guest inquiries
- Coordinate housekeeping and maintenance requests
- Upsell hotel amenities and local attractions
- Maintain accurate guest records and billing information
- Resolve guest complaints with professionalism and empathy
- Collaborate with concierge and valet services
Qualifications
- 1+ years hotel front desk experience required
- Proficiency with PMS systems (Opera preferred)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling accuracy
- Tennessee hospitality certification preferred
- Knowledge of Memphis attractions and events