Job Description
Join our award-winning downtown Seattle luxury hotel for an exciting night shift role! We're seeking a charismatic Night Shift Hotel Agent to deliver exceptional guest experiences during our peak evening hours. Enjoy competitive pay, complimentary meals, and career advancement opportunities in one of America's most vibrant cities.
Responsibilities
- Manage guest check-ins/checkouts with precision and warmth
- Handle reservation modifications and VIP requests
- Monitor security systems and respond to emergency protocols
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Resolve guest inquiries with exceptional service standards
Qualifications
- 1+ years hotel front desk or hospitality experience
- Flexible schedule including weekends and holidays
- Proficiency in Opera/PMS systems
- Excellent conflict resolution skills
- Valid Washington state food handler's card
- Ability to stand for extended periods