Job Description
Join our award-winning team at Grand Hospitality Oklahoma as a Front Desk Agent and enjoy the stability of weekly pay! We're seeking customer-focused professionals to create memorable experiences for our guests in the heart of Oklahoma City. This role offers competitive compensation, flexible scheduling, and growth opportunities within our luxury hotel chain. If you're passionate about hospitality and want immediate financial rewards, apply today!
Responsibilities
- Manage guest check-in/check-out processes with efficiency and warmth
- Handle reservation inquiries and modify bookings using Opera PMS
- Resolve guest concerns promptly and coordinate with housekeeping/management
- Process payments and maintain accurate financial records
- Provide local recommendations and enhance guest experiences
- Monitor security protocols and safeguard guest information
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years front desk or customer service experience
- Proficiency in hotel management systems (Opera, Fidelio)
- Exceptional communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of Oklahoma City attractions
- Flexible availability including nights/weekends