Job Description
Join our dynamic team at Grand Plaza Hotel in Fort Worth, Texas, where exceptional service meets weekly pay! We're seeking passionate hospitality professionals to deliver memorable guest experiences while enjoying the financial stability of biweekly paychecks. Our luxury downtown hotel offers competitive compensation, comprehensive benefits, and a vibrant work culture. Be part of Fort Worth's premier hospitality destination and accelerate your career with consistent earnings every two weeks.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Handle guest inquiries and resolve service issues promptly
- Process payments, manage reservations, and maintain accurate records
- Coordinate with housekeeping and maintenance departments
- Upsell hotel amenities and services to enhance guest experiences
- Monitor security protocols and emergency procedures
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in hotel management software (Opera, PMS)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Valid Texas driver's license (if required for errands)
- Basic cash handling and accounting knowledge
- High school diploma or equivalent required