Job Description
Join our award-winning downtown Denver hotel as a Part-Time Front Desk Agent and become the heart of our guest experience! We're seeking charismatic hospitality professionals to deliver exceptional service in a vibrant urban setting. As the first point of contact, you'll create memorable moments for business travelers and leisure guests alike while working alongside a supportive team. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in one of Denver's most iconic hospitality destinations.
Responsibilities
- Provide exceptional guest check-in/check-out services with warm professionalism
- Manage room reservations and optimize occupancy through upselling techniques
- Handle guest inquiries and resolve concerns promptly using company protocols
- Process payments accurately and maintain financial transaction records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Utilize hotel management software (e.g., Opera, Cloudbeds) efficiently
- Contribute to a positive team environment during peak and off-peak hours
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and conflict resolution skills
- Proficiency with hotel property management systems
- Ability to multitask in fast-paced environments
- Flexibility to work evenings, weekends, and holidays
- Valid Colorado driver's license (if required for errands)
- Basic knowledge of Denver attractions and transportation